SHIPPING POLICY
At SUPERMEE, we aim to deliver your orders in a timely and reliable manner. Please read our Shipping Policy carefully to understand how deliveries are handled.
1. Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays are processed on the next business day.
- Once your order is shipped, you will receive a confirmation message/email with tracking details.
2. Shipping Locations
- We currently ship across India.
- Delivery availability may vary based on your location and courier partner serviceability.
3. Delivery Time
- Estimated delivery time is 3–7 business days after dispatch.
- Delivery timelines may vary depending on:
- Location
- Courier partner
- Weather conditions
- Operational or logistical delays
SUPERMEE is not responsible for delays caused by factors beyond our control.
4. Shipping Charges
- Shipping charges, if applicable, are calculated at checkout.
- Any free shipping offers will be clearly mentioned on the website or product page.
5. Order Tracking
- Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp.
- You can use these details to track your order directly on the courier partner’s website.
6. Incorrect or Incomplete Address
- Customers are responsible for providing accurate shipping details.
- SUPERMEE is not liable for delivery issues caused due to incorrect or incomplete addresses.
- Re-shipping costs (if applicable) will be borne by the customer.
7. Damaged or Missing Packages
- If your order arrives damaged or tampered with, please contact us within 24 hours of delivery.
- Share clear photos/videos of the package for verification.
- After verification, we will arrange a replacement or resolution as per our policy.
8. Delivery Partners
- We work with trusted third-party courier and logistics partners to fulfill deliveries.
- SUPERMEE is not responsible for courier-related delays once the package is handed over for delivery.
9. Order Cancellations
- Orders can only be canceled before dispatch.
- Once shipped, cancellation requests will not be accepted.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
Website: https://supermee.in